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Digital Messaging

Deliver the right message at the right time in the right channel
400 +
Digital messaging experts on staff
15 +
years of digital messaging expertise

The demand for personalized experiences is rising as first-party data becomes more valuable — and also more difficult to collect — than ever. We believe marketing is most impactful when delivered on an individual level as part of all touchpoints and channels, creating a cohesive customer experience.

Because your marketing must be a conduit for personalized communications, creating a cohesive experience across every channel. Without the right data, strategy, and messaging, brands can get lost in the crowd.

We have one of the largest teams of digital messaging experts in the country and our technical and strategic expertise ensures we’re successfully implementing robust solutions to boost brands’ 1:1 marketing programs while combining best practices and consumer insights to meet their customer needs. Whether a brand is looking to migrate from its current platform to a more sophisticated and robust solution or is trying to enhance its current solution with the right strategies, we can help.

How Neutrogena Transformed its business

Learn why Merkle, as dentsu, won a Salesforce Partner Innovation Award for helping Neutrogena capture valuable first-party consumer data and deliver personalized marketing communications and digital experiences ahead of the holiday season.        

Learn More


Our Clients

AMC Theaters logo
Neutrogena logo
sma's club logo

Our Team

President, Merkle Americas
EVP Promotion, Loyalty, Digital Messaging Solutions, Merkle
Managing Director, Strategy
VP, Global Salesforce Solutions Lead