Pega Partnership

Pega is the leader in cloud software for customer engagement and operational excellence. Pega’s low-code platform allows enterprises to quickly build and evolve apps to drive digital transformation — increasing customer lifetime value and lowering costs. Pegas Customer Decision Hub (CDH) enables organizations to deliver relevantoffers, messages or experiences in real time.

Merkle has a large and experienced Pega CDH consulting practice globally. We bring 12 years of experience and a proprietary implementation methodology that ensures success. Our results yield higher acquisition rates, increased retention, and higher lifetime value. Merkle’s data and analytics strength combined with Pega’s AI-powered software lets you optimize every customer interaction in any channel.