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Qualtrics Partnership

End-to-end Experience Management (XM)

7 +
Years of Partnership
5,000 +
Successful Implementations
2,50 +
XM Certified Professionals
2022 CSAT Score

Experience-driven brands deliver intelligent and meaningful experiences to their customers. A study by Qualtrics and Forbes Insights found that experience-led companies have reported a 1.4x revenue growth. Experience matters, and it is a top priority for businesses across industries.

Merkle is a Qualtrics Global strategic partner catering to the US, EMEA and APJ regions. Merkle offers a complete suite of Qualtrics XM capabilities, including Consulting, Tech Implementation, Engineering and Managed Services. Merkle and Qualtrics work on bridging experience gaps, driving meaningful experiences and measuring the impact on business.

We have successfully worked on bridging the gap in customer experience across various industry verticals such as retail, consumer goods, financial services, hi-tech, media & entertainment, travel & hospitality, automotive, telco, healthcare, non-profit, B2B, and education to name a few.



Qualtrics XM Solutions

Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences - customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, our mission is to close the experience gap.


Learn more




Our Team

Senior Vice President, Growth - Merkle
Assistant Vice President, XM Solutions & Advisory - Merkle
Vice President, Technology - Merkle