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Salesforce Experience Cloud

Extend content to employees, customers, and businesses
Years of Consulting Partnership
# 1
Global Salesforce Agency Partner
Salesforce MVPs

Consumers value their experiences with brands just as much as the price and quality of the brands’ products. Create customer- and digital-first experiences that attract consumers and foster brand loyalists with Salesforce Experience Cloud.   

Merkle’s Salesforce experts can help build stronger customer relationships with a comprehensive, omni-channel approach to meet consumers whenever and wherever they want to interact with your brand. Our team can help you craft better experiences on a platform that’s easy to manage.

Our services include:

  • Content management and strategy
  • Portal strategy and implementation
  • External app and portal integrations
  • Customer service strategy and tech implementation
  • Automated personalization
  • Creative copy, design, and asset production

The Forrester Wave™: Salesforce Consulting Partners, Q2 2021

In Forrester’s latest evaluation of the top Salesforce Consulting Partners, dentsu is the only company included in the report that is designated by Salesforce as an agency partner. Learn about why dentsu’s Salesforce team – powered by Merkle – is recognized for its transformation stories and strong vision for the market and roadmap to deliver.

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Our Clients


Our Team

Chief Growth Officer, Salesforce Practice
Director of Marketing & Communications
VP, Global Salesforce Solutions Lead